Terms and Conditions

This document constitutes an electronic record in compliance with the applicable electronic transactions and data protection laws in relevant jurisdictions. It is published in accordance with global e-commerce standards, including requirements for publishing rules, regulations, privacy policies, and terms and conditions for accessing or using the website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. General

The online platform known as “xLongevity” is accessible through the website https://xlongevity.com and the corresponding mobile application (hereinafter collectively referred to as the “Website”). The Website is owned, operated, and maintained by xLongevity Center AG (hereinafter referred to collectively as “We,” “Us,” “Our,” or “xLongevity”), a legally incorporated company under the laws of Switzerland. The Company’s registered address is Zugerstrasse 76b, 6340 Baar, Switzerland.

For the purpose of these Terms, the terms “You,” “Your,” “Users,” or “User” shall refer to any individual or legal entity that accesses, uses, or subscribes to our Website, agrees to become a buyer on the Website, or avails or offers to avail any of our services.

Your use of the Website is subject to your acceptance of all the terms, conditions, and notices contained in these Terms, including the applicable policies incorporated herein by reference. The Company reserves the right to amend or revise these Terms and Conditions at any time by uploading a revised version on the Website, with or without prior notice. The amended Terms and Conditions will become effective immediately upon being uploaded to the Website. By accessing or using the Website after any such changes, you signify your acceptance to abide by and be bound by these amended Terms and Conditions. The version of the Terms and Conditions that will apply to your order will be the one uploaded on the Website at the time you access, use, or place your order. Therefore, we recommend that you review these Terms and Conditions each time you access the Website and place an order. These Terms and Conditions do not modify the terms or conditions of any other written agreement you may have with the Company for other products or services.

By (i) using this Website or any of its facilities or services in any manner, or (ii) simply browsing the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, the Website’s Privacy Policy, and any other rules, guidelines, policies, terms, and conditions that are relevant under the applicable laws in Switzerland or other jurisdictions, for the purpose of accessing, browsing, or transacting on the Website, or availing of any services. These rules, guidelines, policies, terms, and conditions shall be deemed incorporated into and considered an integral part of these
Terms.

If you access our services from locations outside Switzerland, you do so at your own risk, and you are solely responsible for complying with the applicable local laws. You may only access the Website for lawful purposes. You are solely responsible for being aware of and adhering to all laws, rules, and regulations related to your use of the Website.

We reserve the right to block any user and permanently disable their user account if, in our sole discretion, we believe that the actions of such user have resulted in a breach of the fair usage policy or these Terms and Conditions.

2. Products and Services

The Website serves as an intermediary platform that facilitates the User’s online requisition for the purchase of medicines and wellness/health-related products and services offered by the Company (“Products and Services”). The sale, purchase, and transaction between You and the Company for the Products and Services, facilitated through the requisition placed by You on the Website, shall be governed by the Terms outlined herein.

Regarding the offer of Products, the Website provides the opportunity to purchase certain products (“Products”). By placing an order for the Products through the Website, you agree to the terms and conditions set forth in this T&C. The Products described on the Website are intended for personal use only. You are prohibited from selling or reselling any of the Products or samples received from us unless otherwise agreed upon. We reserve the right, with or without notice, to cancel or reduce the quantity of
any Products to be provided to you if we believe, in our sole discretion, that such action
may result in a violation of our T&C.

The Company retains the right to change, suspend, or discontinue the availability of any of the Products at any time, without any notice or liability. You acknowledge that the price payable for the Product or any service may be subject to change without notice or liability.

While describing our Products on the Website, we strive to be as accurate as possible. However, to the extent permitted by applicable law, we do not warrant that the Product descriptions, colors, information, or other content available on the Website are accurate, complete, reliable, current, or error-free. The Website may contain typographical errors, inaccuracies, or may not be fully updated. Such errors, inaccuracies, or omissions may also pertain to the pricing and availability of the Product or services. Please be aware that the Product pictures provided are indicative and may not perfectly match the actual Product.

In terms of customer solicitation, by accessing the Website, placing an order, or providing any information, you are communicating with the Company electronically and thereby consenting to receive communications (including transactional, promotional, and/or commercial messages) from the Company periodically as required. We may communicate with you via email, SMS, phone call, by posting notices on the Website, or through any other mode of communication.

Wellness Tests Services: The Company provides wellness test and package facilities directly to Users through ‘Third Party Independent Labs’ listed on its Website. The Company is not responsible for providing services (including allied services such as sample collection, conducting tests, generating reports, etc.) to Users regarding the wellness tests/packages availed by them through the Website and engaging the services of Third-Party independent labs on behalf of the Users.

The Company has the right to edit User profiles on the Website to make them more suitable for wellness test/package searches. Users should contact the Company immediately if any incorrect information is found on the Website in relation to such User’s profile or test results. The Company shall be liable and responsible for correcting any errors or inaccuracies in User profiles or diagnostic results shown on the Website.

3. Eligibility Of Use

Use of the Website is available only to persons who can form legally binding contracts under the applicable law of the jurisdiction where business operations take place. Persons who are “incompetent to contract” within the meaning of the applicable law, including without limitation, minors, un-discharged insolvents, etc., are not eligible to use the Website. The Products shall also not be available to any Users suspended or removed from the Company’s system for any reason whatsoever.

If You do not conform to the above qualification, You will not be permitted to put a requisition for the Products through the Website. By accessing and using this Website, You represent that You are of legal age to form a binding contract and are not a person barred from entering into a contract under the laws applicable in your jurisdiction. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail of the services provided by the Website through Your legal guardian in accordance with the applicable laws. The Company reserves the right to terminate your membership and/or refuse to provide You with access to the Website if it is brought to the Company’s notice or if it is discovered that You are under the age of 18 years.

The Company reserves the right to refuse access to use the services offered on the Website to new Users or to terminate access granted to existing Users at any time without any reasons for doing so, and You shall have no right to object to the same. You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.

4. User Account, Password And Security

xLongevity Center AG (“Company”) enables you to access and purchase Products and Services through the Website, provided that you have supplied certain required user information, including, but not limited to, name, user ID, email address, physical address, gender, age, phone number, password, valid financial account information, and other details, thereby creating an account (“Account”). This can be done using a Company ID and password or another log-in ID and password, which may include Facebook, Gmail, Yahoo ID, or any other valid email ID (collectively referred to as the “Account Information”).

The transaction and delivery of Products by registered merchants/vendors may be subject to specific procedures for using the Website, Terms of Service, uploaded guidelines, rules, additional terms of service, or other disclaimers & notices (“Additional Terms”). In case of any conflict between these Terms and the Additional Terms, the Additional Terms shall prevail for that particular service.

To avail yourself of the services provided by the Website, you must register as a User by creating an Account. You are responsible for maintaining the confidentiality of your Account Information and are fully accountable for all activities occurring under your Account. You agree to:

(a) Immediately notify the Company of any unauthorized use of your Account or Account Information or any other breach of security, and comply with applicable laws, rules, regulations, and guidelines.

(b) Ensure that you log out from your Account at the end of each session.

The Company cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. You may be held liable for losses incurred by the Company or any other user or visitor to the Website due to unauthorized use of your Account as a result of failing to keep your Account Information secure and confidential.

The Website may allow restricted access for unregistered users. You must ensure that the Account Information provided during registration is accurate, complete, and up to date. Using another user’s Account Information to avail of the Company’s services is strictly prohibited. If any information provided is found to be inaccurate, incomplete, or outdated, the Company reserves the right to suspend or terminate your Account and refuse any future use of the Website.

You confirm that you are the authorized holder of the credit card, payment instrument, or Account used for transactions on the Website. The Company will not be responsible for any financial loss, inconvenience, or mental distress resulting from the misuse of your ID, password, credit card number, or Account details when using the Website.

The Website uses temporary cookies to store certain non-sensitive data, which is used by the Company for the technical administration of the Website, research and development, and user administration. The Company may allow authorized third parties to place or recognize a unique cookie on your browser for advertisement serving or service optimization purposes. The Company does not store personally identifiable information in the cookies.

5. Pricing Information And Payment

The Company strives to offer competitive prices for the Products available on the Website. The pricing details for purchasing Products from the Website are outlined under these Terms.

Further:

As a User, you understand that by initiating a requisition on the Website, you are entering into a legally binding and enforceable contract with the Company to purchase the Products and/or Services on a cash-on-delivery basis or any other mode specified by the Company.

If required by law, you must provide a copy of the prescription at the time of delivery for Products that require a valid prescription signed by a medical practitioner. The Company will deliver such Products only if satisfied that the prescription complies with applicable laws and regulations.

You must electronically notify the Company via the appropriate Website features immediately upon delivery or non-delivery of the Product within the time period specified in these Terms. Failure to notify within this period will be deemed acceptance of delivery for that particular order.

You are entitled to claim a refund in accordance with the Company’s Refund and Return Policy. Refunds are subject to compliance with these Terms.

The Company reserves the right to refuse to process orders from users with a prior history of questionable charges, including breaches of any agreements or policies.

To process payments for your orders, the Company may require details of your bank account, credit card number, etc. Online payments are processed with the support and services of banks, payment gateways, payment aggregators, or third parties. The Company is not responsible for any loss or damage caused to the User during this process, as these entities are beyond the Company’s control. There are no applicable charges levied on transactions unless otherwise specified.

Payments for the Products available on the Website may be made through:

• Credit Cards
• Debit Cards
• Net Banking
• Cash on Delivery (where applicable)

The Company reserves the right to modify the fee structure by updating the Website, which shall be considered valid and agreed communication. The Company is not responsible if a purchase is not registered or is lost due to network issues, technical malfunctions, or non-receipt of payment from banks, payment gateways, payment aggregators, or third parties. The Company will strive to resolve such issues in the best interest of the User.

Dispute Resolution: Any dispute related to third-party services must be settled between the User and the respective third party, including banks, payment gateways, payment aggregators, or network operators, without involving the Company.

6. User Obligations

Subject to compliance with these Terms, xLongevity Center AG (“Company”) grants you a personal, non-exclusive, non-transferable, limited privilege to access and use this Website and the Services provided herein.

You agree to use the Services, Website, and the materials provided therein only for purposes that are permitted by: (a) these Terms; and (b) any applicable law, regulation, or generally accepted practices or guidelines in the relevant jurisdictions. You agree to adhere to all limitations on the dissemination, use, and reproduction of any materials (such as Product catalogs) that you access on the Website in accordance with Section 7 (USE OF MATERIALS). You agree not to access (or attempt to access) the Website and the materials or services by any means other than through the interface provided by the Company. You shall not use any automated means such as data scrapers, deep- linking, robots, spiders, or other automatic devices, programs, algorithms, or methodologies, or any similar or equivalent manual processes to access the Website, Information, or Services for any purpose. You shall not use any automated device to access, acquire, copy, or monitor any portion of the Website or Content (as defined
below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials, or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Website.

You acknowledge and agree that by accessing or using the Website or Services, you may be exposed to content from other Users that you may consider offensive, indecent, or otherwise objectionable. The Company disclaims all liability arising in relation to such offensive content on the Website. Further, you may report such offensive content in the manner prescribed herein. If the Website allows you to post and upload any material, you hereby undertake to ensure that such material is not offensive and complies with applicable laws. Additionally, you undertake not to:

• Host, display, upload, modify, publish, transmit, store, update, or share any information or user submissions that:

1. Belong to another person to which you do not have any rights;
2. Are pornographic, pedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to applicable laws or is objectionable;
3. Are harmful to a child;
4. Infringe on patents, trademarks, copyrights, or other proprietary or intellectual property rights;
5. Violate any applicable laws;
6. Deceive or mislead the addressee about the origin of the message or knowingly communicate any information that is patently false or misleading in nature but may reasonably be perceived as a fact;
7. Threaten the unity, integrity, defense, security, or sovereignty of the country where the business operates, or threaten friendly relations with foreign states, public order, or incite the commission of any offense, or prevent the investigation of any offense;
8. Are patently false and untrue, and are written or published with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person, or threaten public health or safety;
9. Defame, abuse, harass, threaten, or otherwise violate the legal rights of
   others; and
10. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

• Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information through any bookmark, tag, or keyword.
• Upload files that contain software or other material protected by applicable intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
• Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer.
• Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks that are connected to the Website).
• Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, any Company server, or any of the services offered on or through the Website, by hacking, password mining, or any other illegitimate means.
• Probe, scan, or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, or any other customer of the Company, including any Company Account not owned by you, to its source, or exploit the Website or service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided for by the Website.
• Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Website or any affiliated or linked sites.
• Collect or store data about other users in connection with the prohibited conduct and activities set forth in this covenant.
• Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
• Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company or other third parties.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters.
• Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such a manner.
• Falsify or delete any author attributions, legal or other proper notices, proprietary designations, or labels of the origin or source of software or other material contained in a file that is uploaded.
• Violate any code of conduct or other guidelines, which may be applicable for or to
  any particular Service.
• Violate any applicable laws or regulations for the time being in force in any relevant jurisdiction.
• Violate the Terms, including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere.
• Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

The Company has no obligation to monitor such communications by you. However, the Company reserves the right to review materials posted by you and to remove any materials at its sole discretion. The Company reserves the right to terminate your access to any or all communication services provided by the Company at any time, without notice, for any reason. The Company reserves the right at all times to disclose any information necessary to comply with any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, in the Company’s sole discretion. The Company does not control or endorse the content, messages, or information found in any communication service, and, therefore, the Company specifically disclaims any liability or responsibility whatsoever regarding the communication services and any actions resulting from your participation in any communication service. You agree that you are solely responsible to the Company and any third party for any breach of your obligations under these Terms and for the consequences (including any loss or damage which the Company or its affiliates or vendors may suffer) of any such breach. You agree and acknowledge that the Company is not the owner of the Products on this Website.

You agree that the Company may, at any time, modify or discontinue all or part of the Website, charge, modify, or waive fees required to use the Website, or offer opportunities to some or all Website users.

You agree that the Website shall not be used for illegal purposes. The information and Services shall not be used for any illegal purpose. You shall not access our networks, computers, or the information and Services in any manner that could damage, disable, overburden, or impair them, or interfere with any other person’s use and enjoyment. You shall not attempt to gain unauthorized access to any information or Services, other accounts, computer systems, or networks connected with the Website, the information, or Services. Such unauthorized access includes but is not limited to, using another person’s login credentials to access their Company profile/Account. Any attempt by any individual or entity to solicit login information of any other user or to access any such account is an express and direct violation of these Terms and applicable laws, including relevant privacy and security laws and laws prohibiting unfair or unethical business practices.

Notice and Takedown: If you believe that any Content on the Website is defamatory, obscene, pornographic, pedophilic, illegal, offensive, sexually explicit, promotes bigotry, hatred, or physical harm, deceptive, misleading, abusive, indecent, harassing, blasphemous, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, related to or encouraging money laundering or gambling; or is otherwise injurious to third parties, or
is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security, or sovereignty of any nation or its friendly

7. Use Of Materials

Unless explicitly stated otherwise in any applicable Additional Terms, xLongevity Center AG grants you a personal, non-exclusive, revocable (with notice), and non-transferable license to view, download, and print product catalogs or any other materials available on the Website, subject to the following conditions:

• You may access and use the materials solely for personal, informational, and internal purposes, in accordance with these Terms.
• You may not modify or alter the product catalogs or any other materials available on the Website.
• You may not distribute, sell, rent, lease, license, or otherwise make the product catalogs or any other materials available on the Website accessible to others.
• You may not remove any text, copyright, or other proprietary notices contained in the product catalogs or any other materials available on the Website.

These limited rights do not confer upon you any rights to the design, layout, or “look and feel” of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogs or any other materials available on the Website may not be copied or retransmitted unless expressly permitted by xLongevity Center AG. Any software available on the Website is the property of xLongevity Center AG or third parties, and you may not use, download, or install any software unless explicitly permitted by these Terms or by express written permission from xLongevity Center AG.

Any merchandise or services purchased from the Website are strictly for personal use. You agree that any merchandise or services purchased by you will not be sold, resold, bartered, or used for any commercial purposes or profit. You acknowledge that the services or merchandise purchased are not transferable to any third party for profit.

8. Usage Conduct

You are responsible for maintaining the necessary computer equipment and internet connections required to access, use, and transact on the Website.

You are obligated to use the Website for reasonable and lawful purposes only, and you must not engage in any activity not intended by the Website. You must use the Website, and any vouchers or coupons purchased through it, for personal, non-commercial use only and must not re-sell them to others. Once you subscribe to the Website, you must use the prescription exclusively to purchase products via the Website and not use the same prescription to fulfill orders from other retailers unless the products are not supplied for any reason via the Website’s partner third parties.

9. Intellectual Property Rights

The Website, its processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds, music (if any), artwork, and computer code (collectively, the “Content”), are owned and controlled by xLongevity Center AG. The design, structure, selection, coordination, expression, look and feel, and arrangement of such Content are protected by copyright, patent, and trademark laws, as well as various other intellectual property rights.

The trademarks, logos, and service marks displayed on the Website (“Marks”) are the property of xLongevity Center AG, its third-party partners, or respective third parties. You are not permitted to use the Marks without prior consent from xLongevity Center AG or the relevant third parties that may own the Marks. Unless otherwise indicated, xLongevity Center AG owns all intellectual property rights in and to the trademark “xLongevity,” the domain name “https://xlongevity.com/,” and the Website, including,
without limitation, rights to copyrights, patents, utility models, designs, trade secrets, and inventions (patent pending).

Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce, or distribute any Content through any medium without obtaining the necessary authorization from xLongevity Center AG or the third-party owner of such Content.

10. Return, Refund, Cancellation, And Shipping Charges

We offer returns and refunds on products and services ordered by you on the Website, subject to the terms and conditions detailed in our Return, Cancellation, and Refund Policy. This policy forms an integral part of these Terms, and users are advised to read it carefully.

11. Advertisements

As part of the services provided by xLongevity Center AG, we may allow third-party advertisers (“Third Party Advertisers”) to place advertisements on the Website.

For Users: The Website clearly distinguishes between editorial content and content created or provided by third-party advertisers. This content is not reviewed by our editorial staff and is not subject to our editorial policy but is subject to applicable laws, these Terms (except the editorial policy), and the Privacy Policy.

For Third Party Advertisers: Third Party Advertisers must be honest about the products or services their advertisements promote. Advertisements must not create unrealistic expectations, must not be misleading or offensive, and must comply with all applicable laws and regulations in the jurisdictions where the advertisements will run. All disclosures in the advertisements must be clear and conspicuous. xLongevity Center AG is not responsible for any liability arising from third-party advertisements.

General Rules: xLongevity Center AG reserves the right to modify or remove any advertisement at its sole discretion for any reason. We also reserve the right to request modifications to any advertisement and to require factual substantiation for any claims made in advertisements.

12. Disclaimer Of Warranties And Liabilities

You expressly understand and agree that, to the maximum extent permitted by applicable law, the Website, Services, and other materials are provided by xLongevity Center AG on an “as is” basis, without any warranties of any kind, either express, implied, statutory, or otherwise, including, but not limited to, the implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose.

Without limiting the foregoing, xLongevity Center AG makes no warranty that:

1. The Website or Services will meet your requirements or that your use of the Website or Services will be uninterrupted, timely, secure, or error-free;
2. The results that may be obtained from using the Website, Services, or materials will be effective, accurate, or reliable;
3. The quality of the Website, Services, or other materials will meet your expectations;
4. Any errors or defects in the Website, Services, or materials will be corrected.

No advice or information, whether oral or written, obtained by you from xLongevity Center AG or through the Website or Services shall create any warranty not expressly stated in these Terms.

To the maximum extent permitted by applicable law, xLongevity Center AG will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. xLongevity Center AG also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any user content.

xLongevity Center AG will not be liable for any loss you may incur as a consequence of unauthorized use of your account or account information in connection with the Website or any Services, whether or not such use was with or without your knowledge.

While xLongevity Center AG strives to ensure the accuracy of the information on the Website, it makes no warranties or representations regarding the quality, accuracy, or completeness of any data, information, product, or service. xLongevity Center AG shall not be responsible for delays or inability to use the Website or related functionalities, the provision or failure to provide functionalities, or for any information, software, products, functionalities, and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability, or otherwise.

Furthermore, xLongevity Center AG shall not be held responsible for the unavailability of the Website during periodic maintenance operations or any unplanned suspension of access due to technical issues or reasons beyond its control.

You understand and agree that any material or data downloaded or otherwise obtained through the Website is done at your own risk. You will be solely responsible for any damage to your computer systems or loss of data that results from such download. xLongevity Center AG is not responsible for any typographical errors leading to invalid coupons. It accepts no liability for errors or omissions with respect to any information provided to you, whether on its behalf or third parties.

All content on the Website is provided for general informational purposes only and does not constitute medical advice. It should not be relied upon for making or refraining from making any decisions. Although the laboratory provides valuable scientific data on patient status, it is only one part of a complex biological picture of health or disease. It is crucial to communicate with your physician to integrate pertinent information, such as age, ethnicity, health history, signs and symptoms, laboratory results, and other procedures, to determine your health status. The information provided through this service is not a substitute for consultations with your physician or medical advice specific to your health condition.

xLongevity Center AG disclaims any liability arising from your use of this service or any adverse outcomes from the information provided. This includes, but is not limited to, any misunderstanding or misinterpretation of the information.

Any specific advice or opinion in any part of the report is the personal opinion of the experts or consultants and does not reflect the views of xLongevity Center AG. It is the sole responsibility of users to provide accurate and truthful information about their medical history when subscribing to the services. xLongevity Center AG does not take responsibility for the accuracy, validity, or truth of the report based on incorrect or false information provided by the user.

13. Indemnification And Limitation Of Liability

You agree to indemnify, defend, and hold harmless xLongevity Center AG, including but not limited to its affiliates, vendors, representatives, directors, agents, and employees, from and against any and all losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements) asserted against or incurred by xLongevity Center AG arising out of, resulting from, or related to any breach or non-performance of any representation, warranty, covenant, or agreement made by you pursuant to these Terms.

Further, you agree to hold xLongevity Center AG harmless against any claims made by any third party due to, or arising out of, or in connection with your use of the Website, any claim that your material caused damage to a third party, your violation of these Terms, or your violation of any rights of another, including any intellectual property rights.

Notwithstanding anything to the contrary, xLongevity Center AG’s entire liability to you under these Terms or otherwise shall be limited to the refund of the amount paid by you for any specific voucher, product, or service related to the liability. In no event shall xLongevity Center AG, its officers, directors, employees, partners, or suppliers be liable to you, any vendor, or any third party for any special, incidental, indirect, consequential, or punitive damages, including those resulting from loss of use, data, or profits, whether or not foreseeable or whether or not xLongevity Center AG has been advised of the
possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortious actions.

xLongevity Center AG is not responsible for any unsatisfactory or delayed performance of services or damages or delays resulting from products that are out of stock, unavailable, or back-ordered. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

14. Violation Of Terms

You agree that xLongevity Center AG may, in its sole discretion and without prior notice, terminate your access to the Website and block future access if xLongevity Center AG determines that you have violated these Terms or Additional Terms. You also agree that any violation of these Terms will constitute an unlawful and unfair business practice that will cause irreparable harm to xLongevity Center AG, for which monetary damages would be inadequate. You consent to xLongevity Center AG obtaining any injunctive or equitable relief that it deems necessary or appropriate in such circumstances. These
remedies are in addition to any other remedies xLongevity Center AG may have at law or in equity.

You agree that xLongevity Center AG may terminate your access to the Website, for cause, including but not limited to: (1) requests by law enforcement or other government agencies; (2) a request by you (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.

If xLongevity Center AG takes any legal action against you as a result of your violation of these Terms, xLongevity Center AG will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to xLongevity Center AG.

15. Termination

These Terms will continue to apply until terminated by either you or xLongevity Center AG as set forth below. If you wish to terminate your agreement with xLongevity Center AG, you may do so by (i) ceasing to access the Website; or (ii) closing your accounts for all services that you use, where xLongevity Center AG has made this option available to you.

xLongevity Center AG may, at any time, with or without notice, terminate the Terms (or any portion thereof, such as any individual Additional Terms) if:

1. You breach any of the provisions of these Terms, the Privacy Policy, or any other applicable terms, conditions, or policies;
2. xLongevity Center AG is required to do so by law (for example, if the provision of services becomes unlawful);
3. xLongevity Center AG determines that providing services to you is no longer commercially viable;
4. xLongevity Center AG elects to discontinue, with or without reason, access to the Website or any services (or part thereof);
5. xLongevity Center AG terminates or suspends all or a portion of your account or
   access to services with or without reason.

Termination of your account may include (i) removal of access to all offerings within the Website or services; (ii) deletion of your materials and account information, including personal information, login ID and password, and all related information; and (iii) barring further use of the services.

You agree that all terminations shall be at xLongevity Center AG’s sole discretion and that xLongevity Center AG shall not be liable to you or any third party for any termination of your account or access to the Website and services.

Notwithstanding the foregoing, these Terms will survive indefinitely unless xLongevity Center AG chooses to terminate them. If you or xLongevity Center AG terminates your use of the Website, xLongevity Center AG may delete any content or materials related to your use of the Website and will have no liability to you or any third party for doing so.

16. Governing Law

These Terms and all transactions conducted through the Website, as well as the relationship between you and xLongevity Center AG, shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of laws principles.

You agree that any claims, differences, and disputes arising under or in connection with these Terms, the Website, or any transactions entered into through the Website shall be subject to the exclusive jurisdiction of the courts in Baar, Switzerland. You hereby consent to and accept the jurisdiction of such courts.

17. Report Abuse / Grievance Redressal

If you come across any abuse or violation of these Terms, or if you become aware of any objectionable content on the Website, please report it to xLongevity Center AG’s customer support team.

For concerns regarding the Terms or grievances about the Website or our services, please contact us with a detailed description of the issue, and we will attempt to resolve it for you. Direct your inquiries to our grievance redressal team at:

Address: xLongevity Center AG, Zugerstrasse 76b, 6340 Baar, SwitzerlandName: Akshata Bhandare
E-mail: support@xlongevity.com

18. Privacy Policy

xLongevity Center AG collects, processes, and shares data with third parties in accordance with its Privacy Policy to provide, manage, and complete the delivery of products and services requested by you.

We view the protection of your privacy and information as a fundamental principle. Please refer to our Privacy Policy to understand how xLongevity Center AG collects, processes, and shares your information and maintains data security practices concerning your information.

19. Communications

You expressly agree to receive communications via SMS, emails, or other modes from xLongevity Center AG regarding the products and services offered through the Website. This consent supersedes any opt-out preferences you may have set in relation to communication preferences.

You can unsubscribe or opt-out from receiving communications from xLongevity Center AG by:

1. Visiting https://xlongevity.com/ to unsubscribe from SMS messages;
2. Using the unsubscribe link at the bottom of newsletters sent to your registered email address.

20. General Provisions

Notice: All notices from xLongevity Center AG will be served via email or through general notification on the Website. Any notice provided to xLongevity Center AG pursuant to these Terms should be sent to support@xlongevity.com.

Assignment: You may not assign or transfer the Terms, or any rights granted hereunder, to any third party. xLongevity Center AG’s rights under the Terms are freely transferable to any third party without requiring your consent.

Severability: If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible to reflect the intent of the parties, and the remainder of the Terms shall continue in full force and effect.

Waiver: Any failure by xLongevity Center AG to enforce or exercise any provision of the Terms or any related right does not constitute a waiver of that provision or right.

Force Majeure: xLongevity Center AG will not be deemed in default or held responsible for any cessation, interruption, or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, actsof God, war, terrorism, armed conflict, labor strikes, lockouts, pandemics, epidemics, cyber-attacks, utility or communication failures, or any government action. If a Force Majeure event occurs that impacts the performance of our obligations under these Terms, our obligations will be suspended for the duration of the Force Majeure event.